The Senior Project Manager will work with key business customers, stakeholders, external technology partners and other groups within the business to lead complex initiatives from concept to customers.
This role is trusted to drive the successful delivery of complex initiatives through effective planning, risk management and communication with the relevant stakeholders.
As an experienced Project Manager, you will have strong foundational knowledge of all areas of project delivery and will be seen as a go-to person.
The Senior Project Manager is responsible for planning of product and technology initiatives based on prioritization input and for owning supplier relationships from a technology perspective.
Leadership & Business Context
- Relentlessly drive results and motivates and inspires co-workers to attain goals and pursue excellence.
- Resilient when the initiative faces setbacks and can resolve issues and provide the team with resolution and encouragement
- Leads by example in terms of work ethic and professional attitude.
- Commercially aware and understands strategies and priorities across tribes and brands, and how their work relates to them.
- Keeps up to date with commercial status and ensure your team understands the wider context of their initiatives.
- Simplifies complex issues/risks/plans to effectively communicate (both written and verbally) with non-technical senior stakeholders.
- Communicates effectively and confidently with senior level stakeholders.
- Provides clear concise communication to all levels of the organisation; communicates effectively and credibly across a wide range of channels with senior stakeholders.
Governance, Programme Delivery
- Ensures project plans are achievable, as well as identifies key dependencies within and external to the programme.
- Track progress of initiatives utilising Agile tooling, defining and reporting against key delivery metrics/targets to ensure successful throughput.
- Ensure requirements are understood and prioritised accordingly.
- Resolves and/or escalates issues in a timely fashion.
- Defines and agrees initiative level communication plan and determines optimal methods for effective flow of communication between multi-regional teams.
- Identifies, tracks and manages initiative risks and issues through to closure – ensures senior stakeholders are informed of progress and resolution.
- Compiles the retrospective outputs with value delivered, OKRs performance, ROI, effort, cost, lessons learned, actions that can lead to improvement.
- Drive cross functional communication and coordination to ensure that dependencies are understood and well managed in order to deliver the programme successfully.
- Effective Communicator: Models effective communication; understands and regularly communicates how day-to-day actions positively impact the bigger picture; provides clarity on business goals; adjusts to fit the audience and the message; provides timely and helpful information to others across the organisation putting others needs before their own and promotes effective communication; flexes communication style to meet the needs of various audiences.
- Hungry for Results: Drives self and others to achieve great results with agility, pace and energy; is always looking for ways to raise the performance bar and has a track record of exceeding goals when leading teams across multiple locations and functions; is a role model for being accountable and consistently delivering on what they've promised; shares their learnings and encourages their team to do the same; always acts with integrity and is trusted by stakeholders to deliver on all that is promised.
- Wins Together: Is a team player- by working collaboratively is able to establish and engage networks to get work done; seeks out and facilitates the sharing of own and others' ideas, perspectives and inputs; models’ collaboration across the organisation; challenges how we get things done to seek ways of continuous improvement; takes steps to enhance collaboration among others.
- Quality Decision Maker: Makes quality decisions at pace, even in ambiguous or challenging circumstances, recognising when an 80% solution will do; considers various inputs, decision criteria, and trade-offs to arrive at effective decisions and recommendations; supports others in making high quality decisions.
- Resilient: Demonstrates a bias for action when faced with tough challenges; is confident under pressure; maintains a positive attitude despite adversity - is a steadying force for others; grows from hardships and negative experiences; manages crises and high-pressure situations effectively; bounces back quickly from setbacks and encourages learning from mistakes.
- Nimble: Learns quickly when faced with new, unfamiliar and changing situations; models and encourages experimentation and agility when faced with unknown scenarios; promotes continuous learning from both successes and failures, and shares lessons learned; is transparent about failure and views mistakes as opportunities to learn.